After 35 reported incidents of overheating smart phones worldwide, Samsung stopped all sales of the Note 7, worked with government agencies and cellular carriers around the world to provide refunds and exchange. But on 10th October, after successful battery change, Five of the replaced phones caught fire and on 13th October Samsung announced the recall of every single Note 7, including the replaced one’s.
The company tried a lot to solve the issue through software but the issue was allegedly due to a hardware malfunction. Samsung reportedly incurred an operating loss of $5.1Billion for the final quarter.
On January 22,Samsung finally came up with the reason behind the explosion of the smartphone-
Batteries were manufactured by Samsung SDI (battery A) but after receiving reports of batteries catching fire, they changed the batteries with a Chinese Battery Manufacturer(battery B)